What we keep, and what we don’t.
We keep
- Your email address, to sign you in, send your beta invites, and contact you about your feedback and how the beta is going.
- Your setup answers: first name, devices and models, riding, trainer, shifting, routes you know, and store emails if you gave them.
- Your place in line, and each box you ticked with the text version and the time you agreed.
- The devices you linked: the name the game reports, its platform, and when it was last seen.
- Your setup as the game sees it, when you send feedback or it reports a problem: device, system, graphics card, and the trainer, sensors and controllers it connects to.
- Passkeys you saved (the public half only; the private key never leaves your device).
- Anonymous ride stats: while you ride, the game sends the route, minutes, distance, climb, your device model and app version, with a random id for the install and no name or email, so we can see how the beta is used and where it crashes. Once you have agreed to the beta terms (version 1.3 or later) and the game is linked to your account, it attaches your account, so the numbers match what you see on your account page and we can follow up with you about your feedback. Until you agree, your stats stay anonymous and aren’t tied to your account. It never includes your location.
- Riding totals, when you ride on a linked device: for each ride, its miles, climbing and time, the device, the route and an optional rider name. They show on your account page and stay when you delete a saved ride. No route line, location, heart rate or power is part of them.
- Routes you build from your own GPX. They stay private unless you leave “Share this route with everyone” ticked: then the finished route, with your first name as its creator, is public and anyone using SaddleOut can download it. Your uploaded file is never published, and we keep only its route line (no times, heart rate or power). We build the whole ride unless you tick “Hide where this ride starts and ends”: then the first and last 500 m are cut off before it’s stored.
- A route idea if you send one. GPX files are trimmed at the start and end before they’re stored, so a home address isn’t in them.
We don’t keep
- Your rides. FIT files, GPS tracks, power and heart rate stay on your devices unless you share them.
- Your weight or other rider settings.
- Ad trackers or usage analytics on this site.
- Passwords. There aren’t any.
Diagnostics
Your signup answers only, until you say otherwise. Before the app sends any diagnostics, it asks first and explains what’s recorded: device model and OS, app version, performance, crashes and stalls, and trainer or controller connection events. Diagnostics never include your FIT files or GPS tracks. You can switch them off at any time.
When you send feedback from the game, it can attach your setup: device type, operating system and graphics card, the trainer, heart-rate strap and controllers it sees (model, firmware, battery), a summary of your settings, the build and route, and the tail of SaddleOut’s own logs. Nothing from other apps, and no name, location or ride files. You can untick it on the feedback form. We keep it for 30 days, then delete it.
Beta terms
Beta builds are early: visuals, routes, setup and compatibility are incomplete and may change or break. Ride within your limits. Places go in the order riders finish setup; there’s no screening.
Your control
Unlink any device or delete your account from the Account page. Deleting removes everything above right away. Riding never waits on our servers: once linked, the game works offline.